Billing and Insurance
关于您的账单
What's included in your bill
为了您的方便,马萨诸塞州总医院布里格姆(前合作买竞彩篮球彩票app)为您提供了一份账单. 马萨诸塞州布里格姆总法案包括以下医院和医生执业:
- Brigham and Women’s Faulkner Hospital
- Brigham and Women’s Hospital
- Brigham and Women’s Physicians Organization
- Cooley Dickinson Hospital
- Cooley Dickinson Medical Group
- 地中海迪金森VNA & 临终关怀
- Martha’s Vineyard Hospital
- Massachusetts Eye and Ear
- Massachusetts Eye and Ear Associates
- Massachusetts General Hospital
- Massachusetts General Physicians Organization
- 麻省总医院布里格姆紧急护理(原紧急护理合作伙伴)
- 麦克莱恩医院
- 神秘的买竞彩篮球彩票app
- Nantucket Cottage Hospital
- Newton-Wellesley Hospital
- Newton-Wellesley Medical Group
- North Shore Medical Center
- North Shore Physicians Group
- Partners Health护理 at 首页
- Pentucket Medical Associates
- Spaulding Rehabilitation Network
- Wentworth-Douglass Hospital
- Wentworth Health Partners

然而, 请注意:马萨诸塞州总医院布里格姆(前Partners Health护理)下属的私人诊所提供的服务将与这些诊所一起以单独的账单发送给您.
Your bill may contain both hospital and professional charges. Those could include services, such as the following: medical equipment, 技术, 买竞彩篮球彩票app用品, 实验室测试, 放射学, 医院的房间, 以及护理人员在探视期间治疗你的时间, 阅读测试结果, and coordinating care.
如果你不确定你的健康保险计划将如何处理你的医生网站的索赔, contact Patient Billing Solutions to ask what you’ll pay out of pocket.
When you will receive your bill
病人在就诊或住院后会尽快收到账单. Bill cycles are every 30 days. 在所有保险索赔处理完毕之前,不会发送该次访问的账单. Patients without insurance receive bills directly. 一旦收到账单,患者有25天的时间全额支付账单. 的 due date will be 不ed on your bill.
Mass General Brigham可以根据要求安排灵活的付款方式(付款计划).
如果你有无法支付的买竞彩篮球彩票app账单,请访问我们 金融援助 page to learn more about options available to you.
支付你的账单
为了您的方便,有以下几种付款方式:
在线
的 most convenient, efficient way to pay your bill is online. 如果你有 病人网关 账户, you can see the current status of all open patient balances; payments are immediately posted to your 账户. You can opt to go paperless and receive your bills online. You also can set up monthly payment plans.
Log in to 病人网关
或者如果你没有一个病人网关帐户,你可以快速支付作为一个客人.
调用
你也可以调用 and press 1 to pay your bill by phone. 请准备好您的账号和病人的出生日期. You can check on your current 账户 balance. Payments are immediately posted to your 账户.
邮件
将支票或汇票发送到马萨诸塞州总医院布里格姆(以前的合作买竞彩篮球彩票app系统)到:
Mass General Brigham
P.O. 418393箱
Boston, MA 02241-8393
包括账单上的优惠券,并在支票上写上你的账号(不是买竞彩篮球彩票app记录号码). 寄到任何其他地址的支票可能不会被寄到您的帐户.
Frequently asked questions
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为什么我收到了来自麻省总医院布里格姆(原Partners Health护理)的账单??
- You don’t have health insurance.
- 的 service you received is 不 covered by your insurance.
- 您有一个共同支付,共同保险,或免赔额,您没有支付在您的访问.
- You did 不 get a required referral from your doctor.
- You received care outside your provider network.
- You used up your insurance benefits. (Some health insurance companies limit coverage.)
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I have Health Safety Net (HSN). Why am I getting a bill?
If you have HSN, (also called Free 护理), we bill you if:
- You have an HSN 可扣除的.
- 您有私人保险和HSN,但在您访问时没有支付您的私人保险自付
(HSN does 不 cover private insurance co-payments.). - You saw a doctor who does 不 accept HSN.
HSN是一项国家计划,支付给医院和健康中心,但不支付给大多数医生. 的 Mass General Physicians Organization, the Brigham and Women’s Physicians Organization, the North Shore Physicians Group, and Newton Wellesley Ambulatory Services:
- Will 不 bill patients on Full HSN
- Will reduce bills for patients on Partial HSN by 70%
如果你的医生不是这些组织的成员,你可能会收到账单.
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Why am I getting more than one bill for the same service?
你可能会收到医院和医生分开的服务账单, 比如马萨诸塞州总医院和牛顿-韦尔斯利医院附属的私人诊所的账单.
的 医院部分 是物品, such as medical equipment, 技术, 买竞彩篮球彩票app用品, 实验室测试, 放射学, 和医院的房间.
的 专业的部分 是为了照顾者在探视期间治疗你的时间吗, 阅读测试结果, and coordinating care.
如果你不确定你的健康保险计划将如何处理你的医生网站的索赔, 哪个app可以买足球彩票在 (电子邮件保护) or to ask what you’ll pay out of pocket.
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为什么我看医生的费用和保险卡上列出的不一样?
一些健康保险计划将我们的健康中心和医生诊所视为医院的门诊地点,而不是医生的办公室. This may change how your health insurance pays for your care.
That means if you visit one of these sites, you may be charged for a hospital outpatient service, rather than a doctor visit. 你是否值得, 共同保险, 或者免赔额可能与看医生的费用不同.
请阅读关于 billing at hospital outpatient 位置s. -
Why did I receive a bill from a physician who I did 不 see?
Some visits also have charges for ancillary departments (e.g., Radiology, Pathology, Anesthesia, etc.); please check to see if your bill includes an ancillary charge.
If you still believe that you received a bill in error, please contact Patient Billing Solutions.
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When will I receive a bill?
在医生预约或住院后,病人会尽快收到账单.
- 通常,在处理完所有保险索赔后才发送账单.
- Patients without insurance receive bills directly.
- Bill cycles are every 30 days.
- 一旦收到账单,患者有25天的时间全额支付账单; the due date will be 不ed on your bill.
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Why didn’t my insurance pay for my services?
Your insurance carrier will forward an explanation of benefits (EOB) for your review; the form explains the payment or denial reason for the services rendered.
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为什麽我的年度体检/预防性健康检查要收取自付费用? 我的保险计划不要求每年自费.
当你被安排参加年度预防健康检查时,通常不需要分摊费用.
然而, 有时, your annual Preventive Health Exam, 买竞彩篮球彩票app保险 Annual Wellness 访问, or Welcome to 买竞彩篮球彩票app保险 访问 can turn into a “生病的访问.”
在你访问期间, 你的医生可能需要治疗一个新的买竞彩篮球彩票app问题或一个已经改变的慢性问题. 如果这发生, 这部分的访问被称为病假访问,可能会导致额外的服务费用由您的保险公司支付.
Most insurance companies will pay for Sick 访问 evaluations, 测试, 和治疗方法, but your insurance plan may require you to pay a co-payment, 可扣除的, and/or 共同保险 payment for the Sick 访问, 即使是在预防性健康检查期间进行.
在您入住时,办公室工作人员并不知道您实际入住期间将提供哪些服务, as this is between you and your provider. 在我们收到您的保险公司支付的访问费用后,如果有任何未付余额,我们将给您寄账单.
了解你的健康保险福利是很重要的, 如果您对预防性健康检查的内容有任何疑问,我们鼓励您联系您的健康保险计划.
请 read our page about billing for Preventive Health Exams.
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What if my address has changed?
请联系 Patient Billing Solutions, and we can update your address information.
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为什么我在马萨诸塞州布里格姆总医院(Mass General Brigham,以前的Partners Health护理)附属机构进行急诊访问的费用,与我的健康保险公司列出的急诊福利不同?
布里格姆总医院的多个地点都提供紧急护理服务. 其中一些地点不被买竞彩篮球彩票app保险计划视为紧急护理中心, 因此, 您的共同支付福利的紧急护理服务通常不适用. 而不是, 您对这些地点的访问可能会被标记为医生办公室访问或医院门诊访问.
的 billing information below does 不 申请位于波士顿及周边社区的名为“Mass General Brigham Urgent 护理”(前称“Partners Urgent 护理”)的中心提供的紧急护理服务. 前往布里格姆综合急救中心(前伙伴急救中心), your urgent care insurance benefit typically will apply.
For physician office 位置s:
紧急护理服务通常是由医生或护士进行访问, 而且你的自付费用通常仅限于健康保险计划所要求的自付部分. We will request your co-payment when you check in for the visit.
For hospital outpatient 位置s:
你自费看医生或护士的费用通常仅限于健康保险计划要求的自付部分. We will request your co-payment when you check in for the visit.
You will also be billed what is commonly known as a “facility fee” for use of the hospital space, equipment, and support staff.你的健康保险计划可能会将这些住院费用纳入你的年度扣减额, and after you have paid your 可扣除的 in full, you may be billed for a 共同保险 payment.
在我们收到您的健康保险计划支付的访问费用后,如果有任何未付余额,我们将给您发送账单.
请 read more information about urgent care billing, 找出哪些急诊中心被认为是医生办公室紧急地点,哪些被认为是医院门诊地点.
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How can I pay my bill?
的re are a few payment options.
- 支付你的账单 online at www.patientgateway.org or 客人支付.
- 调用 and press 1 to pay your bill by phone
- 将支票或汇票寄往布里格姆总医院以下邮寄地址:
Mass General Brigham
P.O. 418393箱
Boston, MA 02241-8393 -
Can I pay my bill with a credit card?
是的,我们接受维萨、万事达、发现、美国运通和电子支票.
访问 http://www.patientgateway.org to pay your bill online.
请 call Billing Solutions at to process your credit card via the telephone.
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What if I can不 pay my entire bill?
访问我们的 金融援助 page 了解更多关于我们的患者可获得的折扣,以及如何创建一个支付计划.
你也可以 speak with a patient financial counselor. 找到 where offices are located.
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Who do I contact if I do 不 have insurance?
我们为保险不足或没有保险的病人提供几个项目.
If you live in Massachusetts, 你可以获得健康保险或者通过像“大众健康”这样的国家项目帮助支付你的买竞彩篮球彩票app费用, the Health Connector, or Health Safety Net.
你也可以 speak with a patient financial counselor. 找到 where offices are located.
你也可以 contact Patient Billing Solutions with questions about what to do if you do 不 have insurance.
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What if my insurance information has changed?
请 contact Patient Billing Solutions, and we can update your insurance information.
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Do I have to submit my bill to my secondary insurance?
如果我们有您所有的保险信息,我们将代表您收取二次保险费用.
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如果我更新了我的保险信息,我必须打电话给我的保险公司来支付我的账单吗?
如果您使用患者计费解决方案更新了您的保险信息, 我们将重新提交您的账单给您更新的保险公司要求付款.
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What is the contact information for my doctor?
To find the contact information for your provider, including address and telephone number, 请参阅我们的 找到-A-Doctor search tool.
Urgent care/walk-in billing
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Urgent care/walk-in billing
紧急护理/免预约服务可在马萨诸塞州总医院布里格姆(前合作买竞彩篮球彩票app)系统的多个地点提供.
的 billing information below 不适用 到位于波士顿及其周边社区的名为“马萨诸塞州布里格姆综合急救中心”(原“合作急救中心”)的急救/无预约护理服务.
How urgent care/walk-in billing may affect me
由于健康保险计划不认为下列地点是紧急护理/免预约中心, 你的急诊/免预约服务的共同支付福利通常不适用. 而不是, 您对这些地点的访问可能会被标记为医生办公室访问或医院门诊访问.
Physician office 位置s
在以下马萨诸塞州总医院布里格姆地点提供的紧急护理/上门服务通常以医生或护士执业医师办公室访问的方式计入您的健康保险计划:
- Brigham and Women's Health 护理 Center, Pembroke, MA
- Cooley Dickinson Urgent 护理, Northampton, MA
- Harbor Medical Associates Urgent 护理, South Weymouth, MA
- North Shore Urgent 护理, Danvers, MA
- Pentucket Medical Express护理 Andover, MA • Lawrence, MA
Hospital outpatient 位置s
在以下地点提供的紧急护理/免预约服务通常作为医院门诊访问计入您的健康保险计划:
- Brigham and Women’s Urgent 护理 Center, Foxborough, MA
- 马萨诸塞州总医院切尔西买竞彩篮球彩票app中心紧急护理中心,马萨诸塞州切尔西
- 马萨诸塞州总医院初级保健紧急存取中心,马萨诸塞州波士顿
- Newton-Wellesley Hospital Waltham Walk-In, Waltham, MA
了解我的紧急护理/上门访问是在医生办公室还是在医院的门诊中心
你可以在我们的候诊室的布告上找到你是去医生诊所还是去医院门诊就诊的信息, 以及我们医院和医生团体的网站上, and via in-center printed guides.
在上述地点的紧急护理/免预约服务的付款责任
For physician office 位置s:
紧急护理/免预约服务通常是由医生或护士来就诊, 而且你的自付费用通常仅限于健康保险计划所要求的自付部分.
We will request your co-payment when you check in for the visit.
For hospital outpatient 位置s:
你自费看医生或护士的费用通常仅限于健康保险计划要求的自付部分. We will request your co-payment when you check in for the visit.
你还将被收取通常称为“设施费”的费用。 for use of the hospital space, equipment, and support staff.你的健康保险计划可能会将这些住院费用纳入你的年度扣减额, and after you have paid your 可扣除的 in full, you may be billed for a 共同保险 payment.
在我们收到您的健康保险计划支付的访问费用后,如果有任何未付余额,我们将给您发送账单.
Referrals and prior authorizations
无论是医生办公室访问和医院门诊访问, 你的健康保险计划可能需要你获得转介或授权. 除了, 我们的供应商可能被认为是“在网络”或“不在网络”,这取决于您的健康保险计划的细节, which could affect the amount you pay.
Billing for procedures performed during the visit
No matter the 位置, if a procedure is performed during the visit, 您可能需要为额外的医生服务以及使用医院设施和员工支付更多的自付费用, 即使手术是在同一间检查室进行的. 你的健康保险计划可能会将这些额外的医生和医院费用应用到你的年度免赔额中, and after you have paid your 可扣除的 in full, you may be responsible for an additional 共同保险 payment.
Laboratory and imaging services
如果您的医生要求进行实验室检查或成像服务(如x光), CT或MRI), you will be billed for these 测试 by the hospital, 临床实验室, 或成像中心, 你也可能要为医生(通常是病理学家和放射科医生)解释检查结果的服务付费.
Special 不ice for 买竞彩篮球彩票app保险 patients
如果你是一个买竞彩篮球彩票app保险受益人,并且你的访问发生在医院的门诊地点, 你将负责买竞彩篮球彩票app保险B部分的自费共同保险支付大约25美元的医院设施费用. 程序费用或其他测试可能会增加你的自付费用.
Understanding how much my visit will cost
这是你的权利 收到一个估计 of the cost of your visit in advance of the visit. 请 contact Patient Billing Solutions 至少提前两个工作日进行评估. 关于即将到来的访问,请提供尽可能多的细节, including the provider name, 位置, and details of the planned service or procedure.
请与您的健康保险计划成员服务部联系,以核实您在本页所列任何地点提供的紧急护理/免预约服务的覆盖范围和财务责任. This phone number is usually located on your insurance card.
Updated November 2020
Preventive health exam billing
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Preventive health billing
什么是“预防性健康检查”?我的保险是否包括它?
预防性健康检查是一种年度体检,在此期间,您的初级保健提供者将:
- Ask you questions about your health
- Do a physical examination
- Give you advice about how to prevent health problems
- 留意小的健康问题或没有改变的慢性病
Commercial health plans
Under the Affordable 护理 Act, 商业健康计划必须包括每年一次的预防健康检查,病人无需支付任何费用(无需共同支付), 共同保险, 或扣除).
买竞彩篮球彩票app保险的优势
许多买竞彩篮球彩票app保险优先计划也将支付预防性健康检查的全部费用.
买竞彩篮球彩票app保险B部分
Annual Wellness 访问
买竞彩篮球彩票app保险B部分 covers a different version of an annual visit, called a “买竞彩篮球彩票app保险 Annual Wellness 访问.“在您的买竞彩篮球彩票app保健年度健康访问期间,您的供应商将:
- 问你有关你的健康、家庭和社会历史的问题
- 提供关于如何预防健康问题的建议,包括未来筛查计划
- 检查你的抑郁症和其他心理健康或安全问题
A 买竞彩篮球彩票app保险 Annual Wellness 访问 does 不 include a physical exam. 如果你的买竞彩篮球彩票app服务提供者在你访问期间进行了体检,评估你的健康状况或治疗任何买竞彩篮球彩票app问题, 你可以负责共同保险或买竞彩篮球彩票app保险B部分扣除付款.
“Welcome to 买竞彩篮球彩票app保险” 访问During your first 12 months of enrollment in 买竞彩篮球彩票app保险B部分, a “Welcome to 买竞彩篮球彩票app保险” visit is covered, which includes a physical examination.
这些每年一次的健康探访何时会变成一次疾病或慢性病探访?
有时, your annual Preventive Health Exam, 买竞彩篮球彩票app保险 Annual Wellness 访问, or Welcome to 买竞彩篮球彩票app保险 访问 can turn into a “生病的访问.”
在你访问期间, 你的医生可能需要治疗一个新的买竞彩篮球彩票app问题或一个已经改变的慢性问题. 如果这发生, 这部分的访问被称为病假访问,可能会导致额外的服务费用由您的保险公司支付.Most insurance companies will pay for Sick 访问 evaluations, 测试, 和治疗方法, but your insurance plan may require you to pay a co-payment, 可扣除的, and/or 共同保险 payment for the Sick 访问, 即使是在预防性健康检查期间进行, 买竞彩篮球彩票app保险 Annual Wellness 访问, or Welcome to 买竞彩篮球彩票app保险 访问.
在我的年度健康访问期间,是否包括疾病筛查和免疫的实验室检测?
买竞彩篮球彩票app保险和许多商业健康保险计划包括某些筛查检查(如癌症和心血管疾病筛查)和免疫接种. 具体的保险范围取决于你的年龄和健康保险计划. 有些测试和免疫可能没有100%覆盖,有些可能根本没有覆盖. 在这种情况下,您可能需要承担共同保险或可扣除的费用.
When will I have to pay?
We will request your co-payment when you check in for a visit. 在我们收到您的保险公司支付的访问费用后,如果有任何未付余额,我们将给您寄账单.
了解你的健康保险福利是很重要的 we encourage you to contact your health insurance plan 如果您对预防健康检查的内容有任何疑问, 买竞彩篮球彩票app保险 Annual Wellness 访问 or Welcome to 买竞彩篮球彩票app保险 访问, or about charges for Sick 访问s, 实验室测试, 免疫接种, 以及预防性健康检查期间执行的其他服务, 买竞彩篮球彩票app保险 Annual Wellness, or Welcome to 买竞彩篮球彩票app保险 访问.
如果你的保险公司没有回答你所有的问题,请 contact Patient Billing Solutions.
2019年4月更新
Physician office and hospital outpatient billing
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Physician office and hospital outpatient billing
Physician office billing
When your visit takes place in a physician office, 你通常只会因为医生的检查而收费, 而你的自付费用通常是你唯一的自付费用.
We will request your co-payment when you check in for a visit.
Hospital outpatient billing
When your visit takes place in a hospital outpatient 位置, there will typically be two charges, 这可能会导致你在就诊时比在医生办公室就诊花更多的钱. Your out-of-pocket costs could include the following:
- You will be charged for the physician’s examination, which will usually be covered by your co-payment.
- 医院还将向您收取使用医院空间、设备和支持人员的费用. This is commonly known as a “Facility Fee.” 你的健康计划可以将这些医院费用应用到你的年度扣减额中, and after using up your 可扣除的, you may be responsible for a 共同保险 payment.
你可能会收到一份合并了医院和医生的费用的账单, or these charges may be split into two lines, depending on the 位置. 当您入住时,我们将要求您自付费用, 我们收到你的保险公司的付款后,会把未付的账单寄给你.
了解我的访问是医生办公室访问还是医院门诊访问
你可以在我们的候诊室的布告上找到你是去医生诊所还是去医院门诊就诊的信息, on the websites of our hospitals and physician groups, 在电子预约提醒您预定的访问.
Referral and prior authorization
For both physician office and hospital outpatient visits, 你的健康保险公司可能会要求你获得推荐或授权. 除了, 我们的供应商可能被认为是“网络内”或“网络外”,” depending on the specifics of your health insurance plan, which could affect the amount you pay.
Billing for procedures performed during the visit
No matter the 位置, if a procedure is performed during the visit, 您可能需要为额外的医生服务以及使用医院设施和员工支付更多的自付费用, 即使手术是在同一间检查室进行的. 你的健康计划可能会将这些额外的医生和医院费用应用到你的年度免赔额中, and after using up your 可扣除的, you may be responsible for an additional 共同保险 payment.
Laboratory and imaging services
如果您的医生要求进行实验室检查或成像服务(如x光), CT或MRI), you may be billed for these 测试 by the hospital, 临床实验室, 或成像中心, 你也可能要为医生(通常是病理学家和放射科医生)解释检查结果的服务付费.
Understanding how much my visit will cost
这是你的权利 receive an estimate of the cost of your visit in advance of the visit. 请 contact Patient Billing Solutions 至少提前两个工作日进行评估. 关于即将到来的访问,请提供尽可能多的细节, including the provider name, 位置, and details of the planned service or procedure.
Special 不ice for 买竞彩篮球彩票app保险 patients
如果你是一个买竞彩篮球彩票app保险受益人,并且你的访问发生在医院的门诊地点, 你将负责买竞彩篮球彩票app保险B部分的自费共同保险支付大约25美元的医院设施费用. 程序费用或其他测试可能会增加你的自付费用.
更多的信息
请与您的健康保险计划的会员服务部联系,以核实您的保险范围和本页所述服务的财务责任. This phone number is usually located on your insurance card.
2019年4月更新
Virtual visit billing
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Virtual visit billing
If you are receiving services virtually, either by telephone or video, 所有访视收费均遵循“Physician Office and Hospital Outpatient Billing."
术语表 of patient billing terms
Need more information on patient billing terminology? 使用术语表
Contact Patient Billing Solutions
Contact Patient Billing Solutions with any correspondence, including requests for information, 提供解决, 纠纷, or general 不es about your bill.
电话
(617) 726-3884
Monday, Tuesday, Wednesday, Friday: 8:00 a.m. – 4:30 p.m. 美国东部时间
周四:9点15分.m. – 4:30 p.m. 美国东部时间
电子邮件
(电子邮件保护) for general questions only; a representative will respond generally within three business days.
(请用 www.patientgateway.org 查看您的帐户详情,发送带有机密信息的信息,或支付您的账单.)
邮寄地址
Correspondence only (no checks)
Mass General Brigham
Patient Billing Solutions
399 Revolution Drive, Suite 410
Somerville, MA 02145-1462
If you would like to pay your bill, please refer to the How to Pay Your Bill information for specific instructions.